This covers working hours in technical related stuff such are repairing bugs in websites, uploading content, making a tutorial for your people about a specific functionality on your website etc. Basically it covers any working hour in stuff that we can cover.
The purchase of this hours works like this: You purchase in advance a reservoir of hours and then you can spend them in your different projects through our ticket system. The hours are cumulative and don’t expire, so you can use them when you need them.